Privacy Policy

  • Camino Pilgrim, Lda is the data controller responsible for processing personal information collected through this website.

  • We may collect the following types of data:

    • Information you voluntarily provide: name, email address, message, phone number, passport or ID details when required, payment details and travel preferences

    • Booking details provided through Setmore.

    • Language preferences via Weglot.

    • Website analytics (IP address, session data) via Google Analytics and Squarespace Analytics.

    • Communication data from Gmail (if you email us directly).

  • We process your data to:

    • Respond to inquiries and provide requested services (legitimate interest).

    • Manage bookings and communications (contractual necessity).

    • Improve website performance (legitimate interest).

    • Consent, where applicable.

    • Comply with legal obligations under EU and Portuguese law.

  • Your data may be shared only with trusted third-party providers that enable the operation of our website and services:

    • Accommodation providers

    • Transport companies

    • Insurance providers

    • Payment processors

    • Squarespace, Inc. – website hosting and analytics

    • Weglot SAS – language translation

    • Setmore Appointments – booking system

    • Google LLC – analytics

    • Gmail / Google Workspace – email communications

    • Yazzoo Personalised Clothing Ltd (UK) – merchandise sales, order processing, payment and delivery management

    When purchasing any product through links on our website, your data (such as name, delivery address, and payment details) is processed directly by Yazzoo Personalised Clothing Ltd, which is the independent data controller for all merchandise transactions. Camino Pilgrim Lda does not receive or store any financial information related to these purchases.

    All third parties listed above comply with the EU General Data Protection Regulation (GDPR) and apply appropriate data-protection measures.

    Data is shared only when necessary to deliver services.

  • We retain data only for as long as necessary:

    • booking data: up to 10 years for legal and tax purposes

    • marketing data: until consent is withdrawn

    All information is stored securely and accessed only by authorised personnel.

  • Some data may be transferred outside the European Economic Area.

    In such cases, appropriate safeguards are applied.

  • Customers have the right to:

    • access their data

    • correct inaccurate data

    • request deletion

    • restrict processing

    • request data portability

    • object to processing

    Requests can be made via email.

  • For any data protection question, contact us by emailing info@camino-pilgrim.com.

    If you believe your rights are being violated, you may lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD) – www.cnpd.pt.

  • We take appropriate measures to protect personal data.

  • This website uses cookies for analytics, functionality, and language preferences. You can manage or disable cookies in your browser settings.

    For full details, please refer to our Cookie Policy.

  • This Privacy Policy is governed by Portuguese law and the EU General Data Protection Regulation (GDPR).